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      About ASA
Austin Software Architects provides a variety of software, hosting, and integration services that provide a cost effective solution for high quality business needs. We have over 12 years of experience with Internet related development that we can put to work for you today! If your business makes money, we can help you make more!

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      RECENT NEWS
3/04/2008 - ASA and UsCRM.Net announce the QuickBooks Exporter Version 3 for SugarCRM 5.0
We are at it again, this time with SugarCRM 5.0 compatibility. ASA and UsCRM.Net announce the availability of Version 3 QuickBooks Exporter for SugarCRM 5.0. This exciting new upgrade provides a new dynamic administration tool for setting up your export data maps and other exciting new features. The entire module was re-written from scratch to use the new Architecture of SugarCRM 5.0.

1/23/2008 - ASA and UsCRM.Net announce the new Zimbra Groupware Solution
ASA and UsCRM.Net announce the new Zimbra Groupware Solution offered On-Demand in a SaaS model for as few as 1 person. Zimbra provides a complete set of Groupware tools including Exchange compatible email, group contact manager, group scheduling, and more.

      ENVISIONING NEWS
 
To get the best performance from your system, to ensure that it is always up to date, and to guarantee that you have a developer available in case you need them, you need a Maintenance and Support Package from ASA. Our packages provide the all-in-one solution. Instead of having multiple vendors managing different parts of your system, a consolidated vendor like ASA gives you immediate access to someone that knows every part of your system.

Our support engineers work directly with our Development teams so they can shuttle important questions and issues directly back to the same people that originally created it. If your issue is hardware-related, our hardware engineers find the issue and resolve it immediately. If your issue is data-related, our application engineers will locate the issue and work with the database engineers to correct any database issues. One phone number to call gives you access to everyone, you don't even need to know exactly who you need, only what is wrong and we will handle it from there.

Premium Managed Hosting
Our Premium Hosting plans offer competitive rates, fully managed service, and monthly contracts. We offer website hosting, business application hosting, and eCommerce hosting. All of our packages come with our comprehensive hardware support plan that guarantees hardware replacement in less than 30 minutes in the event of failure. Download and read our Software Development Survival Guide today to see a full listing of our managed hosting options.
Premium Groupware Solution
Our Premium Groupware Solution is comprised of Email, Calendar, Documents, and Presentations. We power a hosted server solution that allows you to run the Google Apps Suite on your own domain name. This system integrates with Microsoft Outlook and provides a powerful solution for almost nothing. Download and read our Software Development Survival Guide today to see a full listing of our managed groupware solutions options.
Maintenance and Support Plans
Web-based systems require routine maintenance to keep them running in top condition. Rotating log files, applying security patches, upgrading modules, clearing oversized database tables, archiving data and emails, and so much more. Our Maintenance and support plans offer proactive service with specific tasks being handled automatically. These support plans also provide you with a support staff with knowledge of your entire system from the hardware to the software and database. If something goes wrong, our packages guarantee a minimum response time, and our engineers will diagnose the support issue within that time. Download and read our Software Development Survival Guide today to see a full listing of our Support plans and learn which one is right for you.
Data and System Backups
When it comes to backing up your data, we have taken no shortcuts. We have teamed up with EMC, the leader in storage technology, to provide you with a total solution for backing up individual computers, servers, CRM systems, or your entire office. The easy licensing model is extremely cost effective, being sold by the GB at rates as low as $2/GB. Our solution comes complete with an easy-to-use management interface for both setting up your backups and also for restoring in case of emergencies. Don't get caught with your guard down, download and read our Software Development Survival Guide today to see a full listing of our Backup plans and learn which one is right for you.
Management System Training
After you receive your new system, you will need to get training. The most effective training on a new technology system is done internally. Our experience has proven that by training a small group or a single person within a company, the second level (end user) training can be handled internally at each users pace. Our training programs are geared at providing the management team, or dedicated personnel within a company, with specific training on both the system and assistance with planning the second level internal training. To get more information, download and read our Software Development Survival Guide.

We Build Scalability Some of our systems are dozens of servers in size, with millions of unique visitors per month. The same technologies that we use on these large systems are deployed and used on your system. Thanks to our daily, hands-on development on many leading-edge sites and systems, we know how to build them smart and scalable from day one. If you plan to succeed, we help you select the best technology along the way.

24/7/365 Support Plans We have an extensive network of engineers that are available around the clock on day and night shifts. We do not use any off-shore personnel for our support and you will always get a trained professional that is answering from our on-site US offices. Never risk you system to downtime, our 24/7/365 Support plans keep you running with expert assistance in the shortest times possible.

Control Support Costs Our Support Package bundles a preset amount of hours on a monthly basis that are used to handle routine tasks and maintenance items. These same plans lock you into a discounted hourly rate for any support events that go beyond your preset hours. Your account has complete flexibility and cost-effectiveness.

Protect Your Investment If you deploy a new Web-based software system, you need to make sure that you take care of it. Just like you would with a new car, there are maintenance tasks like rotating log files and reviewing them for security breaches. Our support plans offer many of these services standard, and we profile your systems and alert you to possible weaknesses.
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